Queue Management System Requirement Analysis

A Queue Management System is a combination of hardware, software and business process to manage your queues. 

The objective of a queue management system are: 

  • Reduce real and perceived waiting times
  • Keep customers informed of the status of their wait
  • Allow customers to spend their wait time more effectively
  • Empower staff to better serve customers

This questionnaire is designed to better understand your requirement. 

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